When was Dial-A-TV established?

It was founded in 1991 by David Lloyd and Gary Nichols, the current Managing Director.

If I place my order today how long can I expect to wait before it is delivered?

As a general rule the time interval is seven days. However, if you require a more urgent delivery don’t hesitate to ask; the chances are that we will be able to accommodate your request.

I work during the week. Are you able to deliver during the weekend?

No, we don’t do weekend deliveries but, on request we can do evening deliveries.

If my television or kitchen appliance breaks down how long will I have to wait before I get a service call?

For the most part it is the next day, excluding weekends, but otherwise it should be no later 2 working days.

If you can’t repair it how long will I have to wait for you to get it back to me?

We always leave an equivalent loan product, so there is no waiting involved.

How do I return product to my existing rental company?

Our main existing competitors are:
Martin Dawes, Box Clever, Hughes Darling and Wood, Homebuy, Buy as you View, Stuart Darlings, Forbes and R&M rentals. Their addresses are shown below:

Martin Dawes Limited
Martin Dawes House
Europa Boulevard
Westbrook
Warrington
WA5 7WH

Hughes of Lowestoft
62 London Road North
lowestoft
NR32 1ET

Boxclever
Technology House
Ampthill Road
Bedford
MK42 9QQ

Darling & Wood
56 Cherry Hinton Road
Cambridge
CB1 7AQ

Homebuy
10 Westgate Trading Estate
Aldridge
Walsall
WS9 8EX

Buy as you View
Unit 6/The Courtyard
Roman Way
Coleshill
Birmingham
West Midlands
B46 1HQ

Stuart Darling Limited
8 Stratford Road
Wolverton
Milton Keynes
MK12 5LJ

F Donald Forbes and Co Ltd.
7 Wells Place
Redhill
Surrey
RH1 3DR

R&M Rentals Ltd
6 Albany Parade
Brentford
Middlesex
TW8 0JW

Normally when I place orders over the internet I expect to get third party carriers delivering my order. Can I really expect your own employees to deliver and install my order?

That’s absolutely correct. And it’s also 99.9% correct if you apply it to service calls. The only exception to the latter is with some Hotpoint/Indesit white goods which are under the first year manufacturer’s warranty. In this case we sometimes use the manufacturer’s own engineers.